YOUR DOCK.
UNDER CONTROL.
Carrier self-booking. Real-time yard. Door display. The first dock-scheduling tool you can set up yourself, today — no demo to book, no sales call.
EVERY DOCK HAS
ENEMIES.
These are the problems costing your facility thousands every month. DockHero was built to defeat them — permanently.
Email Chaos
Scheduling buried in inboxes. Double-bookings. Missed appointments. Phone tag with carriers all day long.
Detention & Dwell
Trucks idling for hours. Detention fees stacking up. Carriers avoiding your facility because nobody wants to wait.
Zero Visibility
No idea which doors are occupied. Yard trailers unaccounted for. Managers flying blind until something goes wrong.
Spreadsheet Ops
Yard inventory on a whiteboard. Shunter moves over radio. Separate tools for scheduling, ops, and billing.
WHAT DOCKHERO
CAN DO.
Every feature built for one mission: give your dock team complete control without the complexity or the enterprise price tag.
See Every Door & Yard Trailer. In Real Time.
Project the live door and yard board on any warehouse TV. Every door status, every trailer, every load level — updated automatically. When everyone can see the dock, nobody waits on a phone call.
- Live door board with auto-refresh
- Full-screen presentation mode for warehouse TVs
- Yard trailers grouped by zone with load status
- Trailer type, load level, and current state at a glance
Carriers Book Themselves. Against Real Orders.
Carriers enter a PO or SO; DockHero validates it against your order book before it ever hits your calendar. Wrong number, wrong dock, wrong week — stopped at the source. Pick how strict the window is.
- PO/SO validation against your real order book
- Three appointment-window modes: exact date, same week, or window of days
- Carrier self-service portal with full appointment history
- Admin check-in with trailer number and reference capture — no spreadsheet hand-off
Drag, Drop, Text. Done.
Drag a trailer from yard to door — your shunter sees it on their tablet instantly. Carriers and drivers get SMS at every stage: booked, go to door, loading complete, departure. No radio, no paper list.
- Drag & drop trailer movement on a live yard map
- Priority-based shunter queue, instant tablet updates
- Automated SMS lifecycle: confirmation → go to door → loading complete → departure
- Every move and message logged to the audit trail
Set the Schedule. Forget It.
Configure your dock the way it runs — whole warehouse, by section, or by door. Tie load types to durations and caps so a 30-min pickup never collides with a 2-hour load. Set once, enforced forever.
- 3 scheduling modes locked at site setup: warehouse / section / door
- Load types drive duration, door eligibility and slot caps
- Blackout windows, capacity caps, per-day hours and rules
- Appointment lifecycle with full undo & rollback
Help Inside the Product. Roadmap in the Open.
File a ticket from the screen where it broke — no inbox round-trip, no support portal elsewhere. See what is shipping next on the public roadmap and vote on what matters. Customer-driven prioritization.
- Internal ticketing — file a request without leaving the app
- Transparent feature voting from inside DockHero
- Public roadmap: see what is shipped, in progress, and queued
- Customer-driven prioritization — the loud features get built
SCORE EVERY CARRIER
& VENDOR.
Every appointment becomes a scorecard — on-time %, dwell, completion, and rating — ranked across all your carriers and vendors. Email a carrier their report card. And carriers get their own dashboard showing how every warehouse rates them. Nobody else does both at this price.
Rank carriers and vendors by a 0–100 score. See who shows up on time, who sits on your dock, who you can trust with the tight window — then send them the scorecard.
Carriers get a free dashboard with their rating across every warehouse they serve. Good carriers chase a better score — so your dock runs smoother without you chasing them.
EASY SETUP.
REAL SUPPORT.
Set up your dock in a few guided steps — with help on hand whenever you want it. No consultants, no 3-month rollout, no IT department.
SET UP YOUR DOCK
Create your organization, add your sites, configure yard zones and dock doors. Set scheduling rules, door types, and capacity — all from one dashboard.
UPLOAD YOUR ORDERS
Import your inbound and outbound purchase orders or sales orders via CSV. DockHero validates pick-up dates so carriers can only book against real orders.
INVITE & OPERATE
Invite carriers to self-book appointments. Send priority trailer move requests to your shunters — they see them instantly on their tablets and act immediately.
SECURE &
ACCOUNTABLE.
Your dock operations are protected and every action is tracked. DockHero keeps your data safe and gives you a complete record of everything that happens — so nothing slips through the cracks.
Add an extra layer of security to every admin account with authenticator app support
Admins, coordinators, and shunters each see only what they need — no more, no less
Every appointment, door action, trailer move, and check-in is logged with who did it and when
Nothing gets deleted — all completed appointments, transactions, and changes are permanently recorded
BE ONE OF THE
FIRST 20.
DockHero is launching with a founders program. The first 20 customers lock in founders pricing for 12 months — and get every new feature DockHero ships during that year, no add-ons, no upsells.
Single-location pricing. Contact us to start on Starter.
30-day free trial. No credit card required.
This is the price after the first 20 founder spots are claimed.
All three tiers include every feature: scheduling, yard, shunter ops, SMS lifecycle, audit trail, analytics. The only differences are sites included and price.
LESS ADMIN.
HAPPIER CARRIERS.
QUIETER YARD.
Start your free trial and see how a dock runs when the schedule is locked, the SMS is automatic, and the carriers are booking themselves.
30-day free trial. No credit card. Cancel anytime.
20 of 20 founder spots left · $299/mo locked for 12 months
TALK TO A
REAL HUMAN.
No bots, no call-center. You’ll reach the founder directly — ask about pricing, a custom setup, integrations, or book a 15-minute walkthrough.
We use a few cookies
Strictly necessary cookies keep you signed in and remember your theme. We don’t use marketing or advertising cookies. See our Cookie Policy.